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Showing posts with the label dealerships

Incorrect State Of Charge Readings Causing Problems For i3 Owners

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With the i3 REx, Reduced Power can occur if the operator continues to use more energy than the REx engine can produce. Examples of this would be continued high speed (over 70 mph) driving or long, sustained hill climbing. However this new problem that has plagued some i3 owners isn't caused by over-taxing the REx.  Someone once said, "You could always tell the pioneers by the arrows in their back."  A recent software bug has cropped up that seems to be affecting many of the early build and higher mileage i3s that are mostly driven by the early adopters. The problem causes the car to go into reduced power mode, or in some cases shut down without warning when the display shows about 5% - 6% battery remaining. In mid 2016, BMW released a software update, (version 16-07-501) that was supposed to correct the issue, but for some unknown reason it didn't work on all of the vehicles. They then sent out letters to the early buyers to inform that they need a software update. Re...

BMW i3 REx Lawsuit: How'd This Happen & Who's Really at Fault

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The "Hold state of charge" feature shown here on this i3 display is at the center of the recently filed lawsuit alleging the BMW i3 REx is unsafe to drive. Recently news has spread of a class action lawsuit filed in the state of California by MLG Automotive Law alleging that the BMW i3 REx is dangerous and "can result in a catastrophic situation for all those on the road." This, in my opinion, is grossly misleading. However in fairness, to say the vehicle can be driven like any other car while the range extender is in use is also grossly misleading. To understand the juxtaposition of those two statements takes some explanation. The truth is, the plaintiffs aren't making this up. What they are describing in the lawsuit is called "Reduced Power Mode" and it can happen under certain strenuous circumstances when the vehicle continues, for a prolonged period, to consume more power than the range extender can provide. In this post I'm going to attemp...

BMW i Flexible Mobility Program Launches in the US

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This picture, captured from BMW's website shows an i3 owner using the Flexible Mobility program and borrowing a gasoline BMW, presumably for a long distance family trip. Nearly two years ago, BMW announced they would be offering gasoline loaner cars to i3 customers for the occasional long trip they may need to take. These long trips of perhaps hundreds of miles would be difficult or impossible to negotiate with their limited range i3, which has an EPA range rating of 81 miles per charge. While this sounded like a great idea, many people wondered how it would be implemented in the US. There are strict laws here in the US that prohibit manufacturers from demanding the independently owned dealerships from offering services that they don't want to. Of course, if BMW of North America wanted to subsidize the whole program, then most all dealers would probably join in and offer the loaner vehicles; but that being highly unlikely since it would be very expensive. It was assumed that BM...

BMW NA CEO Willisch Talks i3 With Lou Ann Hammond on Driving The Nation

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Lou Ann Hammond of drivingthenation.com recently spent some time with BMW of North America's CEO Ludwig Willisch talking about the i3. One thing I found interesting is Willisch said that BMW has tradmarked all of the numbers from i 3 through i9 for the use of future vehicles. I had always heard they had tradmarked i 1 through i9, and didn't start at i3 as Willisch indicated. A simple trademark search reveals BMW does hold the trademark for all the names from i1 through i9. So either Ludwig made a simple mistake, or perhaps he slipped and let out the fact that BMW doesn't have any plans to ever produce an i1 or i2. This of course isn't earth-shattering news, I just found it interesting that he indicated that the reserved names start at the number 3.  The other thing I enjoyed was all of the MINI-E and ActiveE footage in the video is of me driving my old cars. You see me plugging in at my restaurant, driving the MINI-E around in New York City and driving my ActiveE up m...

EV Owners Shun ICE Loaners

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Hopefully more dealers will understand that their EV customers want an EV loaner when their car is in for service and add them to their loaner fleet. I've been lucky enough to own some nice cars in my life. Like most people, bringing my car in for service was never something I looked forward to. However one thing that I did like was when I got an interesting car as the service loaner. I remember one time when my Mercedes ML430 was being worked on I got a black E430 4matic and I liked it so much I almost told the dealer to keep my car and trade it for the loaner. Today, many dealers have only a small fleet of in-house loaners and use rental car agencies for the overflow of cars that they need. They do it to save money, and I'm sure it does, but they do miss out on the opportunity to show off the other cars that they sell. I still don't fully understand why a BMW dealer for instance would want to put their customer in a car from another brand while they are getting service, i...

First i3 REx Road Trip: Hotels, BMW Dealerships & Wraps

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Charging up at Hampton Inn in Turnersville... but for how long? Ever since the i3 colors were announced, I had thought about doing a custom color wrap for my i3. The colors offered just weren't very inspiring and other than the Solar Orange, they were all white and shades of grey or silver. I chose the Laurel Grey because I liked how it made the car look more like one solid color. It minimized the "Black Hand" design that BMW used to try to give the appearance that the i3 is slimmer than it actually is.  It's a short car that is tall, and definitely has unusual lines and BMW believed that using black on the top surfaces would make it look less "chunky".  I also liked the idea of having a custom color so my car would be easily identifiable in pictures. I'll be writing i3 reviews for quite a few websites, and having my car a distinct color will let the readers know immediately that it's my car they are looking at. Once I got to see my car in person I r...

US i3 Deliveries Begin!

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i3s sitting at a port in the US awaiting vehicle carriers to take them to dealerships BMW of North America issued a press release today confirming that US i3 deliveries have begun. Not such a surprise since as of yesterday dealers across the country began taking in i3s . BMW of North America's CEO Ludwig Willisch said of the i3 launch: “ Today marks a big day at BMW of North America – What started out as a dream for an innovative sustainable vehicle under the BMW i brand can now be found on streets across the U.S.” There are currently hundreds of i3s in the US, either at the port, dealerships or en-route to the dealership. However only the BEV i3 is being released at the moment. The range extended version (REx) is still being held up at the port for what is assumed finalization of the EPA certifications. That is expected to be finished very soon and the REx vehicles can then begin shipping to dealers also.  And so it begins...

More Range Extender Details Uncovered At BMW i Dealer Training

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BMW has been hosting i3 training events to get their client advisers up to speed and ready to sell the car. I'm very happy to hear they are doing this because I was really beginning to get concerned that they wouldn't properly prepare their sales staff for this unique vehicle. I even dedicated a post a few months ago to this very topic. I've now talked to a few client advisers that have done the training and they reported that they did indeed get a lot of useful information which will help them service their clients. The i3's tiny fuel tank is seen here at right in front of the battery pack in the center of the car.  This is where the heat pump is located and why you cannot get the heat pump if you have an i3 REx This week the latest round of training sessions are being held up at BMW headquarters in Woodcliff Lake, NJ and details of what is being taught are starting to leak out from some of the client advisers that are there. A couple things of interest shared were de...