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Lou Ann Hammond of drivingthenation.com recently spent some time with BMW of North America's CEO Ludwig Willisch talking about the i3. One thing I found interesting is Willisch said that BMW has tradmarked all of the numbers from i 3 through i9 for the use of future vehicles. I had always heard they had tradmarked i 1 through i9, and didn't start at i3 as Willisch indicated. A simple trademark search reveals BMW does hold the trademark for all the names from i1 through i9. So either Ludwig made a simple mistake, or perhaps he slipped and let out the fact that BMW doesn't have any plans to ever produce an i1 or i2. This of course isn't earth-shattering news, I just found it interesting that he indicated that the reserved names start at the number 3.  The other thing I enjoyed was all of the MINI-E and ActiveE footage in the video is of me driving my old cars. You see me plugging in at my restaurant, driving the MINI-E around in New York City and driving my ActiveE up m...

Hopefully more dealers will understand that their EV customers want an EV loaner when their car is in for service and add them to their loaner fleet. I've been lucky enough to own some nice cars in my life. Like most people, bringing my car in for service was never something I looked forward to. However one thing that I did like was when I got an interesting car as the service loaner. I remember one time when my Mercedes ML430 was being worked on I got a black E430 4matic and I liked it so much I almost told the dealer to keep my car and trade it for the loaner. Today, many dealers have only a small fleet of in-house loaners and use rental car agencies for the overflow of cars that they need. They do it to save money, and I'm sure it does, but they do miss out on the opportunity to show off the other cars that they sell. I still don't fully understand why a BMW dealer for instance would want to put their customer in a car from another brand while they are getting service, i...

My i3 REx. Will it now cost me $3,900 more than my contract calls for? It what can only be categorized as a major misstep, BMW of North America has announced that the i3 with range extender is not tax exempt in the state of New Jersey as what was previously reported. Back on January 27th, BMW of North America manager of Electric Vehicle sales and strategy Jacob Harb told his client advisers on a conference call that the i3 REx would be treated as a zero emission vehicle in New Jersey, and qualify for the state's Zero Emission tax exemption . That was big news at the time for New Jersey residents including myself, and was one of the final deciding factors for me to actually choose the REx version over the BEV i3. "The sales tax exemption in NJ only applies to zero-emission vehicles--and as such, does not apply to the i3 with range-extender as it does not apply currently to any vehicle with an internal combustion engine."... "Any assumption that the i3 with range-e...

BMW has been hosting i3 training events to get their client advisers up to speed and ready to sell the car. I'm very happy to hear they are doing this because I was really beginning to get concerned that they wouldn't properly prepare their sales staff for this unique vehicle. I even dedicated a post a few months ago to this very topic. I've now talked to a few client advisers that have done the training and they reported that they did indeed get a lot of useful information which will help them service their clients. The i3's tiny fuel tank is seen here at right in front of the battery pack in the center of the car.  This is where the heat pump is located and why you cannot get the heat pump if you have an i3 REx This week the latest round of training sessions are being held up at BMW headquarters in Woodcliff Lake, NJ and details of what is being taught are starting to leak out from some of the client advisers that are there. A couple things of interest shared were de...

*Hat tip to insideevs.com for finding this first! BMW has been holding i3 training events to get the new BMW Product Geniuses up to speed on what they need to know about the car. As I have written here many times, there is so much about this car that is completely different than anything BMW has ever sold before that they really need to dive deep into the training of their client advisers and especially these new Product Geniuses. As good as the car is, if they fail to have the ability to properly help the customer decide if the car is right for them, then they won't sell nearly as many as they could have. This is going to have to play itself out before we can gauge if BMW did indeed do everything they could have to give the dealers the tools they need to sell these vehicles. However in my opinion this video is promising. Not only is BMW holding training sessions where the Product Geniuses will learn about he cars, but they are getting the chance to take once out and do an autoc...

It's -2 degrees F here in Canada and I'm talking BMW i3 at Budd's BMW in Oakville! I've written a few posts on my blogs about how poorly many dealerships have done when it comes to selling their electric car offerings. I blasted Nissan and GM pretty good a while back and had hoped that BMW would learn from the mistakes the other OEM's made when they rolled their EV's into their dealers' showrooms. However I'm starting to wonder if that will be the case. Electric cars are different in so many ways. If the sales team isn't prepared for the onslaught of questions that they are going to get hit with as soon as the i3 becomes available to order, then it will not only hurt sales of the i3 but it will certainly tarnish the BMW brand image. BMW dealers will have an even tougher time than the other brands had in my opinion because the i3 isn't just an electric car, it really is a revolutionary vehicle. Besides the typical EV questions about the car's...

One of the i3's at JMK before they needed to take it off the showroom floor to use for test drives. I'd guess at least 50 test drives were given during the day. Manny Antunes, JMK BMW client adviser and BMW i3 specialist admitted he was overwhelmed with the amount of people that came to check out and drive the i3's the dealership had for the day last Thursday. BMW gave JMK two i3's for the day and the original plan was to leave one on the showroom floor and use the other one for test drives. However as soon as the day began it became clear they needed both cars for test drives because there were so many people there that signed up to drive an i3. Manny did a great job and was at it all day. He didn't even stop for lunch as there was a line of people waiting all day for test drives. Manny Antunes & I after a long day The problem was, once they took the car off the showroom floor there was nothing there for the people waiting for their turn to test drive one to lo...

  On Thursday, January 16th, (tomorrow) JMK BMW in Springfield NJ is hosting a "Get to know the BMW i3" event from 10:00am to 7:00pm. For most, it will be the very first time they have the opportunity to actually see the i3 in person and test drive it. JMK client adviser and i3 product specialist Manny Antunes will be there to answer questions and take reservations on the spot if you decide to order an i3 while you are there. I have been working with JMK to help prepare them for the coming i brand cars and have already ordered my i3 through JMK. I appreciate that JMK recognizes that these cars are different, and will elicit different questions and concerns from their potential buyers so I have personally tried to help prepare them for these potential issues. It's encouraging that they understand this and have reached out to make sure they can offer the best possible customer experience and service.  That is why I recommend considering JMK if you are from the area and cons...